We envision an inclusive world-where expression thrives. Where humans and Earth coexist in unity. This is a mission for a healthier home. This is care for all bodies. All are welcome here.

Our mission is to build the conscious super future. The super future is sustainable, inclusive and we lead with actions that have real impact. The future unites us all.

Our focus is on social sustainability, environmental sustainability, and impact.

Mission Blue. We are also working on starting our own charity. More details coming soon.

Yes we are currently BCorp certified.

Absolutely! Our products are expertly formulated to treat a multitude of skin, hair, and body concerns.

All of our products are designed to last for 12 months after opening.

Our products are fragrance free. We believe in being conscious of those who may be sensitive to scents.

Yes. All of our products are cruelty free. We are also certified by Leaping Bunny and PETA.

Yes! All of our products are vegan. We have PETA VEGAN certification.

Our products are designed for all humans. With multiple uses per product, you can treat skin and hair needs using one bottle.

Our full ingredient list can be found on our product pages.

We are Leaping Bunny Cruelty-Free certified and PETA VEGAN and Cruelty-Free certified. Learn more about our certifications.

Our personal care products are manufactured here in British Columbia, Canada. We source our tooling products responsibly both nationally and internationally.

We address social and environmental concerns through process, packaging,
and manufacturing. We also follow BCorp recommendations to support
workers, governance, members in our supply chain to meet higher
standards of transparency, accountability and performance.

Our sugarcane bagasse outer-packing is compostable in the proper composting streams. See our sustainability section for more information.

Our glass vessels and closures are recyclable.

Please dispose of packaging in the proper compost, recycle, or waste streams based on your local requirements.

Our packaging is made in partnership with suppliers across the world.
We’ve built our relationships with our suppliers over many years and
continue to innovate. Please visit our sustainability section for a breakdown of our packaging. All of our packaging is designed in Vancouver and responsibly sourced from China and British Columbia, Canada.

We currently ship to Canada and the United States.

Yes! We offer free shipping on all US and Canadian orders. We also have a 30 day love it or your money back guarantee.

We will send you an email confirmation on your order as soon as it is
shipped from our warehouse in British Columbia - this email will include
a tracking number and link to enable you to track your package.

We offer free shipping on all US and Canadian orders.

We typically pack and ship your order from our warehouse in 1 - 2 business days after we receive your order. From there it is given to our carrier and you are provided with a tracking number. Shipping times are estimated around 7 days.

We want you to love your purchase but understand that all humans have
different requirements. We offer a 30 day love it or your money back
guarantee. If in 30 days you feel the product wasn't a fit please reach
out to us at: support@unitedandfree.com and we will refund you or offer another product of your choice as a replacement.

Please contact us as soon as possible at support@unitedandfree.com.
We process our orders and ship within 1-2 business days. If there is a
problem, we will do our best to fix it and make it right!

If you don't receive your product or if it arrives damaged, please let us know at support@unitedandfree.com. We are happy to send a new package immediately.

For Canadian orders, your sales tax is calculated according to the applicable sales taxes in your province.

For International orders, they are subject to applicable taxes and duties from customs.

Yes. The balm works for oily, dry, and combination skin. The oils used are a unique blend that should not cause any comedogenic issues making it suitable for all skin types.

The balm is free from harsh irritants and it’s fragrance free. We formulated the balm to be gentle yet effective for all humans. We do recommend doing a patch test prior to use if you are concerned about a possible reaction.

We do recommend that the balm is used on coarse hair. If your hair is fine, you should use it sparingly and test first.

The balm can be used on any part of the body. The purpose of the balm is to soften dry skin, stretch marks, and coarse hair. Use the balm on lips, elbows, knees, feet, hair, or anywhere on your body.

With a balm, it is always best to go with using a little as opposed to using a lot.

Start with a small amount and rub between your fingers. Use this amount to massage through hair, apply to lips, stretch marks, or other areas that could use softening. One of our most loved ways to use the balm for hair is by applying it to damp (not wet) hair and then drying as normal. We also find that during fall winter months applying a small amount periodically to your lips throughout the day helps prevent cracking.

Our balm comes in a 50g jar and typically lasts, with daily usage, over 3 months.